Dexperien

Consolidate Customer Records

Consolidate your customer records from different data silos into one centralized CRM. Dexperien makes it simple for you to achieve that. Our robust customer management engine automatically merges customer records with user-configurable rules.

B2B and B2C

Engage with Consumer and Corporate Customers from a single platform.

Segment and Profile Your Customers

Unlimited dynamic attributes to segment and profile your customers based on their demographics and spending behavior. Launch targeted campaigns based on your customer segments.

Single Customer View

360 degree view of customer on all aspect of your customer relationship from a single console.

Single Platform

Manage your customer lifecyle process for various business units and brands . Perform your customer loyalty and marketing campaigns for the enterprise from a single centralized and robust CRM platform.

Cost Effective

A system that not only works as your operational CRM, it can also act as your customer data warehouse. Dexperien becomes a data store for your customer engagement and interaction - get two system for the price of one.

Communicate Freely

Having all your customer database in one place gives makes customer communications a breeze. No more exporting customer lists and manually massaging them in Excel for your campaign execution.

Import Data Easily

Dexperien provides industry standard end points for your other enterptrise systems to sync their customer data. We provide APIs for real-time interfacing. We also support data import files for instances where API integration is not feasible.

Configurable Profile Fields

Create dynamic member attributes to profile your customers. The member attributes are automatically updated based on demographic data, purchasing actions and user interactions.

Automatic Validation

Dexperien is powered by a robust engine that validates member data from different sources. Member records of the same individuals are merged, and duplicate member records are removed