CRM
The Customer Management Core is the foundation for Dexperien. It is the brain and heart of your customer database - consolidating customer data whilst enforcing data integrity and accuracy. It provides more than a simple contact management, giving you complete visibility over your customer behavior, purchasing history and interaction with your organization. Customer Insights start here
Loyalty
Dexperien started it's roots in Customer Loyalty Programs. This is us at our finest. Our powerful and flexible rewards engine allows you to create loyalty programs that will increase customer retention. Coupled with good communications program, you will even change customer buying patterns for the better, increasing average revenue per customer in the long run.
Messaging
Customer awareness and communications remains one of the major stumbling blocks of most loyalty programs and promotional campaigns. Many enterprises are hampered from inefficiencies due to having to use multiple messaging systems and prohibiting cost to communicate with their customers. Dexperien helps enterprises solve this problem with an integrated multi-channel messaging platform
Automation
As your customer base and operations gets bigger, you will have more aggressive plans and activities to segment and engage with your customers. You need a solution that helps you scale your customer base without having to increase headcount. Our automation engine helps your users automate most processes; relieving them from mundane tasks so that they can focus on executing your strategy